Accessibility

Our Commitment to Accessibility

Ember is committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive online shopping experience that meets or exceeds the requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

What We're Doing

We are actively working to increase the accessibility and usability of ember.com. Our efforts include:

  • Conducting regular accessibility audits of our website
  • Implementing code-level fixes to meet WCAG 2.2 Level AA standards
  • Ensuring all product images include descriptive alternative text
  • Providing keyboard navigation support throughout the site
  • Maintaining sufficient color contrast ratios for text and interactive elements
  • Using semantic HTML and ARIA attributes to support assistive technologies
  • Training our team on accessibility best practices

Conformance Status

We are working toward conformance with WCAG 2.2 Level AA. While we strive for full compliance, some third-party content or features may not yet be fully accessible. We are actively addressing these areas.

Known Limitations

Despite our best efforts, some areas of our website may not yet be fully accessible:

  • Some third-party embedded content (e.g., review widgets, payment processors) may have limited accessibility
  • Certain legacy promotional images may lack descriptive alt text
  • Some interactive product features may have limited screen reader support

We are working to resolve these issues and will update this page as improvements are made.

Feedback & Contact

We welcome your feedback on the accessibility of ember.com. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: contact@ember.com
  • Mail: Ember, 4607 Lakeview Canyon Rd., #409, Westlake Village, CA 91361

We aim to respond to accessibility feedback within 2 business days and to resolve reported issues as quickly as possible.

Assessment & Remediation

This website was last assessed for accessibility in April 2026. We are committed to ongoing monitoring and improvement of our site's accessibility.

This accessibility statement was last updated on April 30, 2026.