The Ember® Guarantee

We know you need a product that just works. That’s why we back up our commitment to you with our comprehensive returns policy. For any purchase made directly through Ember.com*, we offer a 30-day money back guarantee. If you have an Ember beyond 30 days and are experiencing product issues, don’t worry, we offer a one-year limited warranty. That way you can enjoy your favorite temperature and we can worry about the little things.

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*Please note, the 30-day money back guarantee only applies to purchases made through Ember.com, and does not apply to purchases made through third party retailers.