Shipping & Delivery
2020 Holiday Shipping
All delivery dates below are estimated and not guaranteed. We do our best to keep our dates as accurate as possible.
**Due to the addition of COVID-19 during this holiday season, holiday packages may result in delayed delivery times. We recommend placing your orders early to receive on time.
| Shipping | Standard Shipping | Express Shipping | Priority Shipping |
|---|---|---|---|
| Shipping time | 7-10 Business Days |
2-3 Business Days |
1-2 Business Days |
| Order by this date to receive by 12/25** | 12/13 | 12/18 | 12/20 |
North America
|
United States |
Standard Express Priority |
3 - 5 business days 2 - 3 business days 1 - 2 business days |
| Canada | Standard Shipping | 5 - 7 business days |
Europe
| United Kingdom | Express International | 5 - 7 business days |
| Italy, Germany, Spain, France, Ireland, Portugal, Netherlands, Belgium, Luxembourg, Austria, Switzerland, Denmark, Norway, Sweden, Finland | Express International | 5 - 7 business days |
Asia & Pacific
| Japan, Singapore | Express International | 5 - 7 business days |
| Hong Kong, Macau | Express International | 1 - 2 business days |
| Australia | Express International | 5 - 7 business days |
| New Zealand | Express International | 5 - 7 business days |
*All orders will be dispatched from our warehouse within 2 business days.
*All international shipping times exclude clearance/customs delays.
Ember aims to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.
Here are some reasons your delivery might be late:
- Orders shipped during a busier than usual holiday season.
- Multiple products were ordered and in some rare circumstances your order may arrive in different packages and on different dates.
- Orders are processed Monday-Friday (excluding holidays).