Shipping & Delivery

2020 Holiday Shipping

All delivery dates below are estimated and not guaranteed. We do our best to keep our dates as accurate as possible.

**Due to the addition of COVID-19 during this holiday season, holiday packages may result in delayed delivery times. We recommend placing your orders early to receive on time.

Shipping Standard Shipping Express Shipping Priority Shipping
Shipping time 7-10 Business Days

2-3 Business Days

1-2 Business Days
Order by this date to receive by 12/25** 12/13 12/18 12/20

North America

United States
(excludes U.S. Territories)

3 - 5 business days
2 - 3 business days
1 - 2 business days
Canada Standard Shipping 5 - 7 business days


United Kingdom Express International 5 - 7 business days
Italy, Germany, Spain, France, Ireland, Portugal, Netherlands, Belgium, Luxembourg, Austria, Switzerland, Denmark, Norway, Sweden, Finland Express International 5 - 7 business days

Asia & Pacific

Japan, Singapore Express International 5 - 7 business days
Hong Kong, Macau Express International 1 - 2 business days
Australia Express International 5 - 7 business days
New Zealand Express International 5 - 7 business days


*All orders will be dispatched from our warehouse within 2 business days.

*All international shipping times exclude clearance/customs delays.


Ember aims to deliver your order within our standard delivery times, but sometimes unexpected factors can cause delays in your delivery.

Here are some reasons your delivery might be late:

  • Orders shipped during a busier than usual holiday season.
  • Multiple products were ordered and in some rare circumstances your order may arrive in different packages and on different dates.
  • Orders are processed Monday-Friday (excluding holidays).