Each month, all members receive the same curated roast, freshly roasted by our partner roasters and selected by Ember. It’s a shared experience.

Orders ship once per month. Your first delivery will ship shortly after you join, and ongoing shipments will arrive around the same time each month.

Each shipment includes a 10oz or 12oz bag of whole-bean coffee, perfect for experimenting with different brew methods throughout the month. The size depends on what the roaster offers.

We currently ship whole-bean coffee to preserve freshness and flavor. We recommend grinding just before brewing for the best taste.

The Ember team curates each roast, partnering with some of the best specialty roasters. Each selection is chosen for quality, freshness, and a story worth sharing.

We know taste is personal. If a roast doesn’t resonate with you, reach out to us at contact@ember.com and we’ll make it right.

Yes! If you became a member before October 3rd, you will receive a free gift every 3 months you’re part of the Club, as a thank-you for signing up when we launched the Ember Coffee Club. On each 3 month anniversary for up to a year you'll recieve an Ember product to elevate your coffee ritual. First reward for being a member is an Ember Cold Tumbler.

Rewards will be affected if you pause or skip a month. You must be a member for three consecutive months to be eligible for a reward.

Yes, you can pause, skip a month, or cancel anytime through your Ember account page.

Rewards will be affected if you pause or skip a month. You must be a member for three consecutive months to be eligible for a reward.

Yes. Shipping is free within the U.S. for all Coffee Club deliveries.

Currently, Ember Coffee Club is only available within the U.S.

To celebrate our Coffee Club Launch WE offered a free 10oz Ember Mug in White as a thank you gift. This limited time offer ended on 11/10/2025. We are bringing this offer back for the holidays. Join between 12/01/2025 and 12/31/2025 to receive a free 10oz Ember Mug in White with any annual membership.

Shipping: Your Ember Mug ships within 30 days of your subscription purchase, to the same address used for your Coffee Club subscription. Please reach out to support@ember.com for help with your free gift.

Non-transferable: The gift is available only with a qualifying prepaid annual or seasonal plan and cannot be exchanged for cash, credit, or a different product.

Returns & Cancellations: Seasonal and annual plans are nonrefundable once purchased. If you cancel your annual subscription before the end of the 12-month term, you will be charged the full MSRP plus applicable taxes for any product received. If you are disatisfied with you membership for any reason please reach out to support@ember.com

One per subscription: Limit one complimentary 10 oz Ember Mug in white per prepaid annual subscription plan. Limit one complimentary 16 oz Ember Cold Tumbler in Sandstone per prepaid seasonal subscription plan.